This is the only survey for this facility

In relation to your review by the Department records, surveyor observation, and staff (EMP) interview the agency Aiding Angels will keep updated records of office locations and hours of agency sent to the Departement of Health and any other relevant organizations that require this information. We will make sure that staff are prompt and available during these hours. We will work to hire office responsible parties who can participate and assist and state authorities in conducting inspections.

2. We plan to monitor this performance by implementing organizational changes updating policies and procedures. Assigning office task to resposible parties and makings sure those task are being carried out accurately.



3. Date effective 3/29/24


The agency will keep office hours/location records updated in order for the patient to always have updated locations/office information. In case, there were any reason for patient to vist office location during hours.

In relation to your review by the Department records, surveyor observation, and staff (EMP) interview the agency Aiding Angels will keep updated records of office locations and hours of agency sent to the Departement of Health and any other relevant organizations that require this information. We will make sure that staff are prompt and available during these hours. We will work to hire office responsible parties who can participate and assist and state authorities in conducting inspections.
2. We plan to monitor this performance by implementing organizational changes updating policies and procedures. Assigning office task to resposible parties and makings sure those task are being carried out accurately. We will make sure the hours office locations are update for patient purposes in case anty office visits are needed on daily basis


3. Date effective 3/29/24

In accordance with state regulations we will ensure to maintain proper documentation for face to face interviews for any new hires and to obtain no less than two satisfactory references prior to hiring or rostering direct care workers also maintain current records appropiately for personnel files that pertain to individuals for (PF1-PF7)

2. We will update/maintain policies and procedures

3. Also ensure that face to face interviews are being conducted by internal audits and analysis.

We will make sure that we are conducting face to face interviews and to obtain no less than two satisfactory references prior to hiring or rostering direct care workers also screening any potential employee for patient safety and employee/employer integrity and best practices.

Responsible personnel will conduct face to face interview and obtain no less than 2 satisfactory references prior to hiring.

We will monitor the progress by internal audits and best practices record keeping so the decifient practice foes not recur.



Date effective 3/29/24

n accordance with state regulations 611.52 we will ensure to maintain proper documentation for criminal backgrounc checks and ensure that criminal backgorund checks are being conducted at the time of application or a report obtained within 1 year preceding date of application. We will continue to maintain proper documenation of personnel files for (PF1 PF3-PF7)


2. We will update/maintain policies and procedures

3. Also ensure that criminal background checks are being conducted at the time of application or a report obtained within 1 year by internal audits and analysis. This task to conduct background reports will be assigned to responsible parties and we will check to see if this task is being done timely and accurately

Criminal background checks will be ran as part of hiring integrity and also to maintain best practices for patient safety.

4. Date effective 3/29/24

In accordance with state regulations 611.52 we will ensure to maintain proper documentation verification of PA state residency and make sure that this information is being recieved a the time of hire for 2 years prior to date of hire. for any new hires and also maintain current records appropiately for personnel files that pertain to individuals for (PF1-PF5 and PF7)

2. We will update/maintain policies and procedures to uphold employer integrity and enusure patient safety

3. Also assign tasks to responsible parties and make sure that tasks are being carried out by having internal audits and analysis.

PA Residency will be reviewed as part of the hiring process per state regulations and employer integtity for best practices keeping in mind patient safety and security.

4. Date effective 3/29/24

In accordance with state regulations we will ensure to maintain proper documentation for DCS completion for any new hire. We will make sure individuals are completing the DCS training Course and Competencty online and maintaining records. The steps that will be taken will include

1. Implementing organizational changes updated policies/procedures
2. Educate the person assigned to carry out trainings on best practices.
3. Ensuring corrective action through internal auditiing and planned interabl audits for proper record keeping and documentation to ensure task are being carried out accurately.

3. Date effective 3/29/24

4. Also ensure that face to face interviews are being conducted by internal audits and analysis.


We will make organizational changes to our hiring process in order to keep employee/employer integrity and maintain the best practices for patient safety and security.

In accordance with state regulations we will review competnecy fo any worker that has been working for atleast 1 year. We will ensure that (PF1-PF4) who have been at our agency for more than one year are tested for compentency.

1. Implementing organizational changes updated policies/procedures
2. Educate the person assigned to carry out trainings on best practices.
3. Ensuring corrective action through internal auditiing and planned interabl audits for proper record keeping and documentation to ensure task are being carried out accurately.

4. Date effective 3/29/24

Per CDC guidlines will we ensure that each DCW is tested for TB are kept in a safe and secured location that only higher level personnel have access to. Also results shown are negative prior to hiring along with risk assessment and symtom evaluation prior to hire. Steps to be taken will include


1. Implementing organizational changes updated policies/procedures
2. Educate the person assigned to carry out these tasks on best practices.
3. Ensuring corrective action through internal auditing and planned internal audits to ensure proper record keeping and documentation to ensure task are being carried out accurately.

4. Date effective 3/29/24

We will make organizational changes to our hiring/screening process in order to keep employee/employer integrity and maintain the best practices for patient safety and security.

Per CDC guidlines will we ensure that each DCW is tested for TB are kept in a safe and secured location that only higher level personnel have access to. Also results shown are negative prior to hiring along with risk assessment and symtom evaluation prior to hire. Screening will include questionaire and will be updated every year-2years. Steps to be taken will include


1. Implementing organizational changes updated policies/procedures
2. Educate the person assigned to carry out these tasks on best practices.
3. Ensuring corrective action through internal auditing and planned internal audits to ensure proper record keeping and documentation to ensure task are being carried out accurately.

4. Date effective 3/29/24

Per state guidlines we will ensure that the consumer reviewed the consumer handbook with the consumer with assistance from staff personnell which informs him or her of the right (1) to be involved in the service planning process and to receive services with reasonable accommodation of individual needs and preferences, except where the health and safety of the direct care worker is at risk. Consumer has the right to receive at least 10 calendar days advance written notice of the intent of the home care agency to terminate services. Less than 10 days advance written notice may be provided the event the consumer has failed to pay for services, despite notice, and the consumer is more than 14 days in the arrears, or if the health and welfare of the direct care worker is at risk. CF1, CF2, CF5 will also be delivered packet containing this information

These are the steps the agency will take in order to correct this deficiency

1. Implementing organizational changes updated procedures

2. Educate the person assigned to carry out these tasks on best practices.

3. Ensuring corrective action through internal auditing and planned internal audits to ensure proper record keeping and documentation to ensure task are being carried out accurately.

4. Date effective 3/29/24

Per state guidlines we will ensure that the consumer reviewed the consumer handbook with the consumer with assistance from staff personnell which informs consumer of (b) No individual as a result of the individual's affiliation with a home care agency or home care registry may assume power of attorney or guardianship over a consumer utilizing the services of that home care agency or home care registry per state regulations. In addition The home care agency or home care registry may not require a consumer to endorse checks over to the home care agency or home care registry. This information will be given to any new consumer at the time of application and delivered to consumers (CF1-CF5)


These are the steps the agency will take in order to correct this deficiency

1. Implementing organizational changes updated procedures

2. Educate the person assigned to carry out these tasks on best practices.

3. Ensuring corrective action through internal auditing and planned internal audits to ensure proper record keeping and documentation to ensure task are being carried out accurately.

4. Date effective 3/29/24

Per guidelines we will review the consumer information with consumer with an agency staff member thoroughly at the time of the initial interview with consumer. Including (1) The list of available home care services that will be provided to the consumer by the direct care worker for two (2) of five (5) consumer files reviewed (CF1, CF5) and the identity of the direct care worker who will provide the services;(2) The hours when those services will be provided; 3) Fees and total costs for those services on an hourly or weekly basis (4) Who to contact at the Department for information about licensure requirements for a home care agency or home care registry and for compliance information about a particular home care agency or home care registry (5) The Department's complaint Hot Line (1-800-254-5164) 6) The hiring and competency requirements applicable to direct care workers employed by the home care agency or referred by the home care registry7) A disclosure in a format to be published by the Department in the Pennsylvania Bulletin by February 10, 2010, addressing the employee or independent contractor status of the direct care worker providing services to the consumer, and the resultant respective tax and insurance obligations and other responsibilities of the consumer and the home care agency or home care registry to all consumers and will be signed and kept in records.
1. Implementing organizational changes updated policies/procedures
2. Educate the person assigned to carry out trainings on best practices.
3. Ensuring corrective action through internal auditing and planned internal audits for proper record keeping and documentation to ensure task are being carried out accurately.
4. Date effective 3/29/24
This information will me reviewed with consumers for educational and reference purposes surrounding their services.

Badges will be given to any newly hired caregivers and also delivered to DCW which will include the employee's name, the employee's title, and the name of the health care facility or employment agency in accordance with regulatory guidelines.

1. We will ensure that badges are assigned upon hiring as part of hiring process.


2. A responsible person will be assigned to carry out this task.


3. We will keep records as badges are assigned and as caregiver are hired/terminated.


4. Date effective 3/29/24